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chr0m
Joined: 12 Jan 2005 Posts: 8
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Posted: Wed May 18, 2005 3:28 pm Post subject: Help placing my order !!! |
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I don't succeed placing my order from Tototek. It is the second order i place , the first (on genuary) was ok but the last one not.
On 17 may 2005 i placed (so i think) an order but i didn't receive any email confirmation. I sent numerous email to various email address related to Tototek but no answers.
I don't think the order was succesfully placed because i don't have received the order number ( the first time i placed succesfully the order, on genuary, i received it including payment instructions) and , above all, i didn't pay yet as i don't know how to pay.
I think i followed the correct procedure ( like i done on genuary) but , perhaps, i done some mistake this time.
Plaese may anyone help me? How can i place my order? Thanks |
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Tomy Site Admin
Joined: 02 Aug 2005 Posts: 414
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Posted: Sat May 28, 2005 1:36 am Post subject: |
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chr0m,
I'm sorry about that. Because our mail server moved. At the time you order, the mail server can not send comfirm email to you.
It is ok to order again. The last order from you will be cancel. Please order again. Thanks. |
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chr0m
Joined: 12 Jan 2005 Posts: 8
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Posted: Mon May 30, 2005 2:52 pm Post subject: |
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On 29 May 2005 I replaced my order other two times but with the same result: I didn't receive any email confirmation or any kind of answer so again i don't know if the order was succesfully placed and how to pay it. I think i must renounce if anyone will explain me which is the problem. |
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Tomy Site Admin
Joined: 02 Aug 2005 Posts: 414
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Posted: Tue May 31, 2005 2:34 am Post subject: |
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chr0m :
Yes, we received your order. Because our mail server is ok now. I beleive it will send you comfirm email. But why you can not receive it, I think because your mail server blocked our ip. Now, you can do is : change your email to other email address. Then try again. It will be ok. |
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